Friday, August 10, 2007

En casa

Home again. Without luggage. Thanks, US Airways. Nobody on the flight from Philly to OHare on Tuesday night received their luggage. How do you lose everybody's bags?
The first suitcase was delivered to our doorstep while we were out running errands on Wednesday afternoon. I got home to find that the back panel was completely ripped halfway down the suitcase, leaving a gaping hole. A phone call on Thursday alerted me to the fact that my other suitcase was at the Cedar Rapids airport, but it was at the United desk and they would not deliver bags from US Airways, so I would have to go out there to pick it up.
Turns out I had to go there anyway, because when I called to complain about the status of suitcase number one, they told me I had to take it to an airport to file a claim and have the damage verified. So I lugged the suitcase out to the airport and filled out the paperwork. After which, the United employee (since there is no US Air desk at the CR airport), informed me that I would have to empty the contents of the suitcase and leave the bag there. Why couldn't I be told this on the phone before I schlepped all the way out to the airport? So I threw everything in a giant plastic bag they gave me, got my second suitcase and sulked out of the airport. Damn you, US Airways!!

So back home, enjoying the unpacking, doing some chores around the house to finish getting ready for the baby and dreading going back to school in a week. Also catching up on movies--saw The Simpsons Movie today and I can't remember the last time I laughed out loud so much in the theater. Hilarious.

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